Privacy Policies and Notice
Effective Date: January 2025
MAPS Infotech ("MAPS", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our MAPS Trading mobile application ("App"), website, or interact with our services. Please review this policy carefully and contact us if you have any questions.
1. INFORMATION WE COLLECT
a. Personal Information
This refers to data that can be used to identify or contact you. We may collect the following:
- Full name, email address, and phone number
- Identification documents (e.g., national ID, passport)
- Payment details (e.g., credit/debit card info, bank account info)
- Trading-related information, including account balances, order and trade history
- Location data, when required for compliance purposes
b. Non-Personal Information
This includes data that cannot be used to directly identify you:
- Device type, operating system, and browser type
- IP address, app usage data, and interaction patterns
- Cookies and tracking technologies (see Section 6 below)
2. HOW WE USE YOUR INFORMATION
MAPS Infotech uses your information to:
- Register and manage your account
- Facilitate and execute trades and financial transactions
- Provide customer support and technical assistance
- Improve the functionality and security of our App and services
- Communicate with you regarding service updates, promotions, and compliance-related matters
- Meet legal and regulatory obligations
3. SHARING AND DISCLOSURE OF INFORMATION
We do not sell your personal data. However, your information may be shared in the following cases:
a. Internal & Authorized Third Parties
- With MAPS Infotech subsidiaries and affiliates
- With service providers who assist in app functionality, data analytics, cloud storage, customer support, or payment processing
- With regulators or government authorities to comply with applicable laws or in response to lawful requests
b. Business Transactions
In the event of a merger, acquisition, divestiture, reorganization, or sale of company assets, your information may be transferred as part of that transaction
c. User Consent
With third-party partners when you provide consent for integrated services
4. DATA SECURITY
We implement industry-standard technical and organizational security measures to safeguard your data. While we strive to protect your information, no transmission or storage system can be guaranteed to be 100% secure.
5. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your data
- Request deletion of your information where legally permissible
- Restrict or object to the processing of your data
- Withdraw previously granted consent
To exercise any of your rights, please contact us at [email protected]. We aim to respond to such requests within 30 days.
6. COOKIES AND TRACKING
MAPS may use cookies and similar tracking technologies to improve user experience and monitor app performance. These tools do not collect personal data unless provided voluntarily. You can manage your cookie preferences through your device or browser settings.
7. DATA RETENTION
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law, regulations, or contractual obligations.
8. THIRD-PARTY LINKS
Our App or services may contain links to third-party websites. MAPS Infotech is not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any linked third-party platforms.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted in the App and/or on our website along with the revised effective date.
10. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data-handling practices, please contact us:
Email: [email protected]
Phone: [Insert Contact Number]
By using and creating an account at the MAPS Trading App, you acknowledge that you have read and understood this Privacy Policy.
IMPORTANT NOTICE
Please note that to access live trading functionality through the MAPS Trading App, you must have an active trading account with one of our authorized partner brokers. If you do not currently have an account, please refer your brokers to register with an account.
Trading with real funds requires entering into a separate agreement with a licensed financial institution (broker) that operates a MetaTrader 5 (MT5) server and holds the necessary regulatory authorizations in its jurisdiction to offer financial trading services.
MAPS Infotech is a technology solutions provider and does not offer financial or investment services. We do not operate or manage MT5 trading servers, nor do we have access to the trading platforms or databases maintained by our partner brokers. Our role is strictly limited to providing the software interface that enables users to connect with brokers through compatible trading infrastructure.
